General:

• - By commissioning me (the artist, TrifoliumAries) you (the client/commissioner) agree to all of the following terms and conditions.
• - You authorize you are the card holder of this payment
• - Terms and conditions may be subject to change at any time. Changes do not apply to commissions started prior to any changes that may be made.
• - You must be 18 years old or older to purchase a commission.
• *This applies even to Safe for Work (SFW) commissions due to the fact that in most locations, contracts signed by clients under the age of 18 are not legally binding.
• - I reserve the right to refuse a commission for any reason, stated or otherwise.
• - I will not draw anything that is considered illegal in my or your current country of residence.
• - I reserve the right to cancel a commission without issuing a refund if you do not own the rights to a character or do not have permission to use said character/s, with the exception of art intended as fanwork or gifts.
• - Contact me by email at [email protected] if you have any further questions.

Commission Description:

• - These are digital art commissions, i.e. art made using a digital art program.
• - All commissioned artwork (excluding animated commissions) will be delivered to you digitally upon completion as a PNG file via the email address provided by you in the commission request form, unless other arrangements are discussed and agreed upon. I do not and cannot ship physical copies of the commissioned artwork.
• - Animated commissions are available via GIF, MP4, AVI, or MOV files. Original static artwork will also be provided as a PNG file.
• - Commissions are started on a canvas at a resolution of 2000px by 1500px at 300dpi by default unless stated otherwise. This may change upon request or based on the needs of the project.
• - Turn around times are not set in stone. As an estimate, projects may take anywhere from one week/7 days to 6 months/182 days depending on the needs and complexity of the commission or unforeseen circumstances that may effect my work. If I suspect it may take longer than this period of time I will notify you of this as soon as possible. Please keep this in mind prior to submitting a commission request.
• - I am not able to work within deadlines where I am given less than 30 days to complete the commission.

I am willing to draw:

• - Anthro/Furry Characters
• - Animal Characters, real or fantasy
• - Robot/Light-Mecha Characters
• - Alien Characters
• - Fan Characters
• - Artistic nudity

I will not draw:

• - Human/Humanoid Characters
• *I may, on rare occasions, accept commission requests for these types of characters, but more often than not I will not.
• - Detailed/Intricate vehicles
• - Excessive violence/gore or depictions of self-harm. Blood and minor injuries are acceptable.
• - Depictions of sexual, suggestive, or romantic relationships/interactions between minors and adults
• - Depictions of sexual, suggestive, or romantic relationships/interactions that are incestuous in nature
• - Depictions of sexual, suggestive, or romantic relationships/interactions between parties that are incapable of informed consent
• - Depictions of sexual, suggestive, or romantic relationships/interactions where one or more parties are not consenting to the situation
• - Portraits of real people, living or deceased
• - Detailed and/or highly rendered backgrounds
• *For the time being, backgrounds will only be available as either transparent, a solid color, a simple gradient, simple shapes and/or patterns, or something within that realm of simplicity.

Conduct:

• - Do not contact me directly to submit a commission request, please use the form provided here. If you have any questions related to commissions, email me at [email protected]
• - I will contact you if/when I have accepted your commission and am ready to begin the commission process. If you submit a form and do not receive a response or confirmation email back from me within 7 days, please assume I cannot accept the commission at that time.
• - Any correspondence throughout the process that is rude, inappropriate, inflammatory, and/or non-constructive may result in cancellation of the commission and blacklisting.

What I need from you before I can start a commission:

• - A clear visual reference of the character/s I will be drawing.
• *I will occasionally be willing to work off of text descriptions - with an additional design fee added at my discretion - but more often than not I will reject commission inquiries without some form of visual character reference.
• - Any relevant information about the character/s (i.e. personality, height, species, body type, etc).
• - Visual references or written descriptions of what you would like depicted within the commission (i.e. outfits, actions, expressions, poses, setting, etc). If I am left to source reference images myself, I may get very different results compared to what you had in mind.
• - Any other visual references or written descriptions you deem relevant that can be provided.
• - Please let me know if there is a specific style I have drawn in in the past that you would like me to emulate as my artstyle may shift from piece to piece.
• - If you do not have a specific idea in mind for the commission, please clarify that you are leaving the commission up to artistic freedom.
• - Any information about a time frame in which the commission must be completed within or a deadline, if applicable.

Process:

• 1. I will contact you via the email you provided on the commission form to confirm the details, the price of the commission, and to request further details about the commission if necessary. If I do not hear back from you within 10 days of emailing you, the commission request will be canceled. Please remember to keep an eye on your inbox.
• 2. Once details have been confirmed, you will be sent an invoice via email for the collection of payment; this is when I will begin work on the initial sketch.
• 3. When complete, I will send you an email of the initial sketch and ask for feedback on it. Work in Progress pictures will always be screenshots of a lower resolution than the final image. Feel free to mark the image to make corrections if need be. Work on the commission will only continue past this point once you have confirmed the sketch to be to your liking and the commission invoice has been paid in full.
• *Payment is not required in full at this point if a payment plan has already been agreed upon, please check the "Payment and Refunds" section for more information.
• 4. I will provide updates on the commission as I meet specific milestones for the work (i.e. finishing the line art phase, finishing the flat color phase, etc) or as feedback is needed. You are welcomed and encouraged to provide feedback and request edits as Work in Progress images are sent. You are also welcomed to request Work In Progress pictures once per week.
• 5. Once completed, the watermarked, full resolution artwork will be shown to you for final review. You are still welcomed to request minor edits but requests for major changes will no longer be accepted unless I have made an error somewhere in the process. Refunds will no longer be offered at this point.
• 6. Once you have confirmed the commission is to your satisfaction, the project will be considered complete - no further edits, changes, or refunds will be made.

Payment:

• - I only accept payments in USD via Square
• - Payments using Square are made via an Invoice which will be emailed to the email address provided by you on the commission request form, unless agreed upon otherwise. You do not need to have an account with Square to send payments.
• - I will initiate the transaction to avoid accidental transactions. Do not send me any kind of payment until I have confirmed I can accept your commission and have sent you an invoice. Failure to comply will result in a refund and potential cancellation of your commission.
• - If I do not receive the payment for the commission within 2 weeks/14 days after I've placed the invoice, the commission will be canceled. Please contact me if there are any delays or issues preventing payment.
• - I am happy to discuss potential payment plans for commissions of values equal to or greater than $50USD. Plans can vary based on needs of the client and will be discussed when a commission request has been accepted.

Refunds and Cancellations:

• - If I have to cancel your commission after I receive payment for any reason other than a breach of the Terms of Service, I will endeavor to provide a refund up to the full value paid.
• - Due to my current financial situation, refunds cannot be issued instantaneously. I will attempt to have the money returned to you within 1 to 7 days or as soon as feasibly possible. In rare occasions this may take up to a month at the most - you will be notified if this happens to be the case. Please keep this in mind before commissioning me.

You may cancel your commission before I have sent a final iteration for review:

• - Refunds requested before I have sent you a final sketch for review will be refunded at the full value paid.
• - Refunds requested after a sketch has been sent for approval but before further work is made on the commission will be refunded at 75% of the full value paid.
• - Refunds requested after work beyond the sketching phase has begun will be refunded at 50% of the full value paid.
• - For payment plans, a seperate refund policy will be discussed and agreed upon at the time in which a commission request is accepted
• - These amounts may be subject to change at my discretion based on time spent on the project at the time of a refund request being issued; you will be informed of how much you should expect to receive back.

Chargebacks:

• - Do NOT file a chargeback as a means to receive a refund. You must contact me such that we may settle on the terms of the refund and initiate the process.

If a chargeback is filed against me without my consent:

• - You will be forbidden from requesting further commissions from me in the future.
• - You will relinquish all rights granted by me to use my work.
• - All correspondence may be shared publicly and with financial institutions during dispute resolution at my own discretion.

Copyright / Usage Policy:

• - By commissioning me, you are paying for my labor and not the rights to artwork itself.
• I retain full rights to the commissioned work, which includes but is not limited to:
• - Distribution
• - Reproduction
• - Use for promotion (typically for use as an example for advertising commissions)
• *However, if you own rights to a character depicted within a commissioned artwork, I will typically ask for permission before using the artwork for these purposes.

You are permitted to:

• - Use commissioned artwork for personal use (icons, profile pictures, social media banners, etc)
• - Reupload the artwork with proper credit provided. Preferably, credit should be provided via a link back to my carrd (located here) or one of my social media accounts.
• *If the platform the artwork is being reuploaded to does not allow links for whatever reason, listing my username (@TrifoliumAries) and a social media platform I can be located at somewhere in the upload description/caption/etc. is fine as well.
• - Edit my finished work, or have others edit my finished work, on the condition that you state clearly and openly that it is derivative of my finished work and is NOT a collaboration, and link back to my carrd or one of my accounts.
• - Privately share Work in Progress updates throughout the commission process
• - Additionally, you will retain full rights to the character/s you own depicted within the artwork

You are not permitted to:

• - Publically share Work in Progress updates throughout the commission process, such as posting to social media
• - Edit my unfinished work or have others edit my unfinished work; unfinished work meaning anything other than the final, completed commissioned artwork. Example: taking Work in Progress screenshots from any stage of the commission process and sending them to another artist to complete, or doing so yourself
• - Remove or edit out my watermark
• - Reproduce artwork for commercial purposes (i.e. make money off of it in any way)
• - Claim authorship of the artwork itself
• - Use any part of the commissioned work to train, validate, or test any neural networks/artificial intelligence or future inventions in the space.
• - Use any part of the commissioned work in block-chain related technology including non fungible tokens (NFTs), cryptocurrency, or future inventions in the space